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| Browne&Co
Phillip Browne - CEO Involvement in selection process General When did your firm implement its APS Advance Practice Management system? How many users do you have? Which APS products have you taken out licences to use? Who was you previous supplier and how long were you using that supplier’s software for? From start to finish, how long did the meeting, testing and decision-making process take that saw you move over to APS? Approximately 6 months. Was your decision to move over to APS made on gut-feel, or was it more scientific than that? Please explain how you went about making your decision…. (e.g. team approach: IT manager, IT Partner, Work Group etc…) APS prides itself on its ability to listen to its customers regarding their business needs and business aims and its commitment to then work closely with customers to meet and achieve them. Tell us about the APS approach from your perspective. Installation / Implementation Conversion of practice data from your old system to your new one was of course going to be one of the major issues in your implementation – can you tell me how the APS consultant performed in this regard? A new system means that ‘change’ is forced upon team members – how did your team react to the new system and how quickly did they pick up the new system? We had lead up time to implement the change so when it happened it was conducted very smoothly and therefore it was accepted well by our staff. In saying that it probably took a few months for the staff to pick up the new system processes. Product Functionality Looking at APS from a product perspective, what were the most important factors from a functionality point-of-view that were seen as critical to your business For us, the Windows inter-relationship with database extendibility was important. The Excel reporting was better and far more efficient than any report generator we had previously used. How does the Advance suite compare to you previous product in terms of functionality? Will you be taking on any further APS products in the future? Yes, we about to start implementation meetings for Advance Tax. Future Development What would you like to see APS add to its product set in its next releases of Advance that will assist your business? Trust Account Accounting (like Handitrust) and a budgeting package like Winforecast.
Do you have any final words that sum up how you feel about APS, its team and its software? I think the APS team works very well with a professional firm and understands their needs. They are always willing to provide assistance when needed. Most importantly they took great care of our Practice Manager at their 2007 APS Conference in New Zealand. |
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