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APS are very proactive. They come and visit us regularly and they talk to us about where they are heading with the software. They listen to us and I find them, personally, good to deal with. They care about us and they really want their software to help improve our practice.
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APS software is an integral part of our business and the business services which we provide to our clients.
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We regard our relationship with APS as the most productive business 'partnership' we have.
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APS enabled us to centralise our data and improve our internal reporting. This has given us more time to spend on growing our practice.
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APS provides reliable software at an economical price, that allows us to compile, analyse and present our clients’ data our way, and software that allows us to monitor our own practice our way, and tax software that allows us to prepare tax returns the IRD way.
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We see the three key benefits of Advance as being:
a) a stable platform
b) regular upgrades and
c) a good helpdesk. We seldom call the helpdesk but when we do they are very responsive!.
I rate Advance 9 out of 10 when it comes to ease-of-use. No other supplier comes close.
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Changing software systems can be extremely costly and time consuming. Our experience with APS was one with few surprises, it was timely and trouble free.
Support was excellent AND available when needed. I would have no hesitation in advising Xlon users to make the change to APS.
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