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The printroom solution manages the workflow of any requests being sent to the firms reprographics centre. The web-based form can be customised to meet the firms requirements to facilitate the capture and validation of detailed printroom request instructions. Users can submit physical documents or attach electronic documents to the form during the submission process and have full visibility of the status of their requests via the browser based interface or via an e-mail alerts facility which users can subscribe to.
The reprographics team will receive the requests and can progress the job through the workflow. The system updates the jobs status automatically as the printroom team work on the request. Printroom operators Identify the job using it’s unique system generated ID, reducing the need to retype billing details or decipher hand written notes, therefore reducing errors and ensuring each job is tracked through the system automatically. Costs can be captured at the MFD devices using the industry-leading Advantage terminal or entered manually in the case of binding, dividers, files and other disbursements. Overruns and reprints can be adjusted quickly and efficiently and ensure billing accuracy and each transaction is linked to the device, operator and job number ensuring transparency and accountability.
Upon completion of the job, all details are automatically posted to the firms accounting system for billing. Firms that implement the Printroom workflow solution report an increase in satisfaction from their reprographics centres and reprographics teams can improve productivity and ensure accuracy of production and billing.
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